We require 24 hour notice on all cancellations.
We understand that appointments can occasionally slip your mind and therefore offer reminder calls prior to each appointment. Should you fail to show up for your appointment, we will gladly reschedule that appointment one time. Following the second "no show", a credit card will be required to rebook the appointment. 50% of the scheduled service will be charged in the case of a third "no show".
While Elle Marie appreciates all of our guests as a whole, our commission-based stylists rely on each and every guest to accommodate their own personal finances. If you are unable to attend an appointment, we would greatly appreciate your help in providing us as much notice as possible to allow our stylists to rebook that time slot.